Updated rooms with pleasant views are a highlight here 😊.

It is fairly clean and fairly large hotel, the staff are affable and location to the supermarket round the corner is marvellous. The apartment is recently refurbished with a lovely walk in shower, tea or coffee, as for instance.

Units with a balcony. Quick check in and late check out.

The stay was wonderful, the holiday was fabulous, and the overall experience was excellent with knowledgeable and friendly staff.

Really good position. La Pergola is set 550 feet away from the property. The location was within short walking distance to the main attractions in Puerto de Santiago, like Los Gigantes. We appreciated staying at globales tamaimo tropical.

Friendly and easy going atmosphere, funny pool instructors, fantastic view on Los Gigantes and very close proximity to the beach.

Very loud music around the pool, little ants on the kitchen counters inside the room, the towels were not changed at the regular intervals (mine were changed once a week)

The staff here at this venue were extremely kind and welcoming.

The accomodation for the latter part of my holiday was excellent, as were the staff and facilities. The reception manager, Carlos, was particularly helpful.

The first room that was given to me was disgusting. The drains had a foul uncleaned smell, and the room had definitely not been cleaned for some time. The cooker fan was broken. There was no kettle, toaster, frying pan, cooking utensils, or wine glasses. There was only one bedside table for two beds (not between the beds).

Had a nice view from the 5th floor of the mountains

Was loud, it was the same every day for breakfast, there were cockroaches in the room, could not rest, the bar closed at midnight, but even at three in the drunken shouting,

The room is nicely decorated and includes convenient amenities like a microwave, coffee and tea making facilities, and a refrigerator.

Not our first stay here and overall we have been very pleased with the cleanliness, friendliness and food quality. The free Wi-fi is not what I hoped and whilst reception staff tried to be helpful they had varied ideas about how it should work and did not find the answer as to why I could not use it on our final day. We booked out at 11 am on day off departure and at about 3 pm whilst by the poolside I tried again for the umpteenth time and surprise surprise I got Wi-fi. I am assuming this was because there had logged me out and it was now ready for the next guest so that by me logging in as though I had just arrived it gave me access. I’m convinced the hotel IT system was to blame and lack off understanding by staff just compounded my frustration. I hope management will take this on board as a constructive criticism and try and avoid repetition. I would still recommend the hotel - we had a lovely 11 days thank you. David Green room 360. 12/01 to 23/01.

Very friendly and helpful staff

Not strictly a dislike but feel the rooms need updating i.e. it was like stepping back ten years, also there is no grill or oven facilities and would have liked sky tv.

The location here is central, close to two great viewpoints and beaches, the room had fantastic air-conditioning, ample space, and a lovely balcony, which we really enjoyed.

the wine and beer on tap at meal times

having to pay for the tennis and not enough sunbeds for the amount of guests

Only staying for a few hours before a late flight. Good service of chambermaid

Noise of music round the pool - would have driven me mad if staying for holiday